The business side of IT
What an acceptable use policy covers
Can staff use personal email at work? Install their own apps? Use AI tools with client data? An acceptable use policy answers those questions before they come up.
1 min readChecklist
The short version
An acceptable use policy sets out how staff may use company devices, accounts and data. Short and clear beats long and ignored.
What it usually covers
- Company devices. Who may use them, personal use, and installing software.
- Accounts and passwords. No sharing logins, using a password manager, and multi-factor authentication.
- Email and messaging. Business use, personal use and what not to send.
- Data. Where company files may be stored, and not using personal cloud accounts or USB drives for work data.
- Personal devices. Whether staff may use their own phones or computers for work, and what that requires.
- Internet use. Sites and activities that are not allowed on company systems.
- AI tools. Which ones are approved and what information may not be entered into them.
- Remote work. Working from home and public places.
- Reporting. How to report a lost device, a suspicious email or a mistake, without fear of blame.
- Leaving the company. Returning devices and handing over accounts.
- Monitoring. What the company may monitor on its own systems.
Make it work
- Keep it short and readable. A few pages people actually read beats a long document nobody opens.
- Explain the why. Rules with reasons are easier to follow.
- Have staff acknowledge it, at hiring and when it changes.
- Review it every year, and when new tools arrive.
- Have it checked by whoever advises you on employment matters.
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