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The business side of IT

What a technology roadmap is, and why you want one

Without a plan, technology changes happen when something breaks or someone gets frustrated. A roadmap puts them in the order the business needs.

1 min readExplainer

The short version

A roadmap is a short, plain-language plan for what changes in your technology over the next year or two, and why.

What it contains

A useful roadmap is short and readable by people who are not technical:

  • Where things stand: a plain summary of your current technology and its risks.
  • What should change: each item described in business terms, such as “move the file server to SharePoint so staff can work from anywhere.”
  • When: grouped by quarter or half-year.
  • Roughly what it costs, so it can feed the budget.
  • Why: the risk reduced or the benefit gained.

Why it helps

  • Fewer surprises. Replacements and deadlines are planned, not sprung on you.
  • Better decisions. Leadership can weigh technology against other priorities.
  • Steady progress. Small improvements every quarter add up.
  • Accountability. Everyone can see what was planned and what got done.

What keeps it alive

A roadmap is reviewed regularly, at least a couple of times a year, with leadership and whoever runs your IT. Plans change; the roadmap should change with them.

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