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Networks and Wi-Fi

What a VPN does, and when you need one

VPN is one of those terms everyone has heard and few people can explain. For a business, it usually means safe access to the office from elsewhere.

1 min readExplainer

The short version

A business VPN connects remote staff securely to systems in the office. With more in the cloud, many businesses need it less than they used to.

What it is

A virtual private network (VPN) creates an encrypted connection between a device and another network. For a business, that usually means a laptop at home or in a hotel connecting to the office network as if it were plugged in there, to reach a file server, a printer or an application that only runs in the office.

Consumer VPN apps advertised online are something different: they route your personal browsing through another company’s servers. They are not a substitute for business remote access.

Do you still need one?

If your email, files and applications are all in Microsoft 365 and other cloud services, staff may not need a VPN at all. They sign in to each service directly, protected by multi-factor authentication.

If some systems still live in the office, such as an accounting server or a line-of-business application, staff need a safe way to reach them.

Doing remote access safely

  • Multi-factor authentication on every remote connection, without exception.
  • Keep the remote access device updated. VPN appliances are among the most attacked systems on the internet.
  • Give access only to what each person needs, rather than the whole network.
  • Turn off accounts as soon as someone leaves.

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